vıvo help

Frequently Asked Questions about vıvo and their respective answers.

If you need help or are dying to know the answer to a question, read through the common questions and answers.
If your question is not answered, don't hesitate to contact us!


What is vıvo?

vıvo is a stream hosting provider. We offer online storage capacity and a sophisticated uploading and streaming platform. With vıvo you can share your personal videos with everybody in the world.


Why should I use vıvo?

Whenever you need to share a large video with your friends and you want it to be viewed on multiple devices, vıvo is the right choice for you. Uploaded files are stored and converted automatically for you and can be shared with anyone you want.


What kind of files can I upload?

You can upload any kind of video file. However this is restricted to non-copyrighted material only. We reserve the right to delete any kind of offensive material. Please refer to our Terms of Service for more info on this.


Can I search for files other people uploaded?

No, because not everyone wants their files to be visible to everyone. You can only see the files in your account or links which are shared with you. This way you can keep your files as a personal backup. Thus no one can search for your private files. It is entirely up to you who is allowed to gain access to your files.


How can I delete a file I uploaded?

To delete a file you uploaded you must use our File Manager when you sign into your account. Otherwise, if the file does not get accessed you can simply wait until the file expires, so it will be automatically removed from our site.


What is HTML5 Video Streaming?

vıvo is using the new HTML5 technology for streaming videos. Only browsers updated to the latest version support this feature. If your browser does not support HTML5, you will see a message when you visit a vıvo file link. We highly recommend you to update your browser to the latest version to ensure you can benefit from our enhanced service.


Which types of videos can I upload on vıvo?

vıvo currently supports video's of the format AVI (.avi), Flash Video (.flv), MPEG (.mp4, .mpg, .mpeg), WMV (.wmv), MOV (.mov) and Matroska Video (.mkv).


I still have questions, what should I do?

If you still have questions regarding our services don't hesitate to contact us. Information about contacting us are findable under contact.